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Languages
German
English
Information

Customer Service

1 year

Permanent

Indefinite

Full-time

2

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*German Speakers needed in Lisbon! Customer Service*

Portugal » Lisbon

Description

Do you want to work for a Worldwide Leader in Customer Experience Management & Business Process Outsourcing? Do you want to be part of a new brand project?

If so, we are waiting for you!

MGI is a leading global expert in multilingual contact centre recruitment. We are now looking for talented people to join an international team in the beautiful Lisbon, Portugal!

Your tasks will be:

-Build good relationships with customers.
-Be the first point of contact to handle technical support and resolve customer complaints.
-Proactively and independently work to meet targets and goals.
-B2B (80%) & B2C (20%) support with selected English email support.
-Respond professionally to inbound phone calls and emails, including urgent situations.

Requirements

What are we looking for?

- We are looking for full time IT or technical support professionals to join our team and provide support to the German market. If you are fluent in German, have a passion for IT/technology, are a good problem solver and have exceptional people skills, then we want you on the team. This team will be on the front lines working with our users every day to improve user experience.

Offer

What we offer:

-International environment.
-Attractive salary and conditions for the country.
-Stability.
-Performance bonuses.

APPLY TODAY AND WE WILL GLADLY GIVE YOU A CALL WITH MORE INFORMATION!

If you have a friend who could be interested please send us his/her CV, and if he/she gets the job, you can get 150 Euro!