Languages
English
German
Skills
  • Help Desk
  • Helpdesk
  • Helpdesk Technical Support
  • Customer Service
  • Customer Support
  • Customer Relationships
  • Customer Oriented
  • German
  • English
Information

Sitel Portugal

Customer Service

High-school

No experience

Project/Service based

Indefinite

Full-time

1

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German Technical Support - Lisbon, Portugal

Portugal » Lisbon

Company
Sitel Portugal
Description

Do you want to start an international career?

Do you want to support one of the largest brands in the world?

Do you want to work in a great multicultural environment?

 

We are Sitel

We provide customer support services to multinational companies in several business industries such as tourism, healthcare, hardware/software, retail and e-commerce, among others.

We live by a People First mindset, encouraging individual and team growth towards common goals while respecting our differences. 

If you wish to develop your communication skills in a high-energy multicultural environment, with access to continuous training, join us!

 

Our Client

Our client is a global provider of antivirus software and internet security services.

They are an online security company providing leading software and services to secure devices, data and people. The company has over 188 million active users, using products and services including Internet security, performance optimization, and personal privacy and identity protection.

 

Primary Responsibilities

As a customer advisor on this project, you will be part of a creative, highly trained team of global specialists responsible for troubleshooting and resolving customer’s issues, as well as providing technical support for German business clients and hardware end users.

Requirements

Mandatory Skills

  • German native speaker
  • Strong English skills
  • Excellent communication skills
  • Technical aptitude and ability to pick up new technology quickly

 

Preferential Skills

  • Previous technical customer service or contact center experience
  • Good troubleshooting skills and analytical thinking
Offer

At Sitel, we believe our people are our most important asset and therefore we take pride in finding the best, most talented and driven employees.

Among the benefits of working with us are:

  • Competitive salary (14 monthly payments per year)
  • Monthly meal allowance
  • Monthly performance bonus
  • Monthly language bonus (14 monthly payments per year)
  • Relocation package to Portugal (including travel and accommodation costs)
  • Help in finding accommodation in Lisbon
  • Private Healthcare + Dental insurance
  • English speaking Doctor on site
  • Stable working hours (Monday to Friday, 7 am to 4 pm)
  • Great office location with easy access by public transport
  • Initial training fully paid by Sitel and included in the contract
  • Continuous training and development

We take care of you and your development and make sure that you have the right conditions to deliver the best results.

To apply, please submit your resume as soon as possible with the following reference: AV/DE/ELJ

Skills
  • Help Desk
  • Helpdesk
  • Helpdesk Technical Support
  • Customer Service
  • Customer Support
  • Customer Relationships
  • Customer Oriented
  • German
  • English
Information

Customer Service

High-school

No experience

Project/Service based

Indefinite

Full-time

1

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