Languages
English
Italian
Skills
  • Italian
  • Advanced Italian
  • English
  • Proffesional Customer Care
  • Customer Care Skills
  • Dynamic
  • Creative Thinking
  • Collaborative Skills
  • Answering Calls
  • Mailing
  • Emailing
  • Good Problem Solving Skills
  • Client Relationship Management
  • Customer Orientation
  • Logical And Proactive Thinking
  • Microsoft Office Advanced
  • Microsoft Excel And Word
Information

Avis Budget Group

Customer Service

No experience

Permanent

Indefinite

To negotiate

Full-time

Italian Speaking Customer Care Specialist

Hungary » Budapest

Description

Take the next step with a highly successful global organisation. Join our Italian Customer Service Team!

The Business Support Centre (BSC) of Avis Budget Group, a globally leading vehicle rental service provider, is supporting the Group from beautiful Budapest mainly covering customer care, commercial support and financial services.

If you'd like to join, we are now offering a career-defining opportunity within a successful and fast growing business where colleagues are empowered to help shape functions delivering tangible business improvement across a complex European organisation. It's a very exciting place to be — dynamic, creative and collaborative.

As Customer Care Specialist your role will be:

  • answering calls, emails and solving problems which may be quite varied; in majority they relate to address modifications, invoice copies, invoice amounts, adjustments etc.
  • managing the relationship with customers, car rental stations and other BSC departments
  • precise administration of incoming issues and their progress
  • contributing to recognize the opportunities of process improvement
Requirements

To join us, we are looking forward to your application if you have:

  • advanced knowledge of  Italian and English
  • customer service experience an advantage, preferably in a customer facing, front line environment (experience in Shared Service environment is an advantage), but fresh graduates or those eager to build a new career path are also welcome
  • excellent communication skills written and oral
  • outstanding customer orientation and problem solving skills
  • collaborative approach, team spirit
  • ability to prioritise and take initiative in a fast paced environment
  • logical and proactive thinking
  • experience in using Microsoft Office, especially Excel with confidence
Offer

Why Avis Budget Group BSC is a great place to build a career at:

  • our BSC is Centre of Excellence and largest Avis Budget Group site globally
  • multicultural, diverse team with colleagues from over 40 different countries
  • car rental and partner discounts in addition to your compensation package
  • friendly, collaborative culture & approachable leadership
  • opportunities for growth & development throughout your career
  • high-energy place with winning spirit where things move forward every day
  • Hungary’s greenest, environmentally conscious, award-winning office
  • various fun company events and volunteer initiatives
Skills
  • Italian
  • Advanced Italian
  • English
  • Proffesional Customer Care
  • Customer Care Skills
  • Dynamic
  • Creative Thinking
  • Collaborative Skills
  • Answering Calls
  • Mailing
  • Emailing
  • Good Problem Solving Skills
  • Client Relationship Management
  • Customer Orientation
  • Logical And Proactive Thinking
  • Microsoft Office Advanced
  • Microsoft Excel And Word
Information

Avis Budget Group

Customer Service

No experience

Permanent

Indefinite

To negotiate

Full-time