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Customer Service


No experience


6 - 12 months



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Looking fora Job Abroad within a friendly Team Environment?

Portugal » Lisbon


If you are a German Speaker with fluent English, this is the perfect opportunity for you!

MGI Recruitment is now recruiting competitive and motivated individuals, to join our client’s Customer Service Team in Lisbon!

The capital of Portugal is without a doubt, a top shelf destination! Why?

This city was built on seven hills and each one of them hides a marvellous new world to discover! You will fall in love with the beaches and the surf, with the rich cultural heritage and history, without forgetting about the delicious Portuguese cuisine and the weather!
Plus! Let me tell you… There is a reason why Portuguese people were chosen as best hosts in Europe. They are warm and gracious and will make you feel like you are at home!

Job Description:
Our client, is an American global cigarette and tobacco company, with products sold in over 180 countries outside the United States.

• Provide a pleasant customer service experience, via a variety of media channels (phone/email), treating each customer in a courteous manner, greeting them and answering every question pleasantly and efficiently.
• Provide Technical Support
• Take ownership on all customer queries ensure that they are addressed directly or escalated to the appropriate channel
• Enter customer details and other information in an accurate and efficient manner to the relevant systems


• Fluent in German and English
• Confident! Enthusiastic! Customer Focused individual with excellent communication skills
• Team oriented with the ability to work on your own initiative
• Excellent attention to detail
• Excellent organisational skills and have the ability to multi-task with ease
• Be approachable and demonstrate a ‘’CAN DO’’ attitude
• Previous Contact Centre Experience will be considered a plus


• Competitive Salary and Possibility of Career Progression
• Free Accommodation in a room of our company’s apartment
• Airport Pick-up + Initial flight expenses refund
• Free Annual Flight to your homeland
• Full Training provided and familiarization phase
• Private Health Insurance after 6 months of employment
• Free Portuguese Language Courses