Languages
English
German
Skills
  • Fluent In German
  • German
  • English
  • 1St Line Support
  • It Or Technical Support
  • Customer Support
Information

Teleperformance Greece

Customer Service

High-school

No experience

Permanent

Indefinite

Full-time

30

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Greece » Athens

Company
Teleperformance Greece
Description

Established in 1989, Teleperformance Greece is the very first company to introduce Contact Center Outsourcing in Greece. It has become a major destination for multilingual speakers from Europe, Middle East and Africa, serving currently over 140 markets in 36 languages & dialects. Research shows that experiences in other countries make us more flexible, creative, and complex thinkers. A chance to work in Greece, in a friendly and multicultural environment is what we offer you now! If you speak German, this is a great opportunity to gain valuable working experience in our international and visionary company!

To live in a beautiful, welcoming and friendly country, to expand your horizons and achieve your potential!

At Teleperformance, we do business with people, for people! We want our employees to be inspired and motivated. Our main goal is to make you proud to belong to our multinational company through job satisfaction and a great work environment.

 

Job Description:

  • To listen carefully and respond to our customers’ queries.
  • To provide them with information about products and services.
  • To handle customers’ issues or complaints in the most polite way.
  • To register accurately the details of customer contacts and actions taken.
Requirements

Job Requirements:

  • Excellent command of German and a good command English (Written and Verbal skills)
  • Advanced Computer skills
  • Willingness to work in a fast-paced environment
  • Availability to work in rotating shifts, on weekends or on Holidays
Offer

Job Offer:

  • Excellent monthly salary (more than twice the average Greek salary)
  • International, multicultural modern working environment
  • Career development opportunities
  • Extra Payment for Overtime, Sundays and Greek Holidays (75 %)
  • Extra Payment for night shifts (25%)
  • Bonus for referring new colleagues
  • Monthly performance Bonus
  • A loyalty monthly bonus in Meal vouchers for a full year
  • Great relocation package: Airplane Ticket/ Transportation from Airport/ 2 Weeks Free Accommodation
  • Paid flight home once every 6 months
  • VISA Support
  • Special Discounts &Offers for all employees
  • Paid training using the latest technology
  • Ongoing IT and Soft skills training provided by our specialists keeping you updated
  • 2 Extra salaries per year ( Christmas / Easter- Summer)
  • On-site canteen
  • Casual dress code
  • In-House doctor and examination center
  • Free Greek courses
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants and many other activities.
Skills
  • Fluent In German
  • German
  • English
  • 1St Line Support
  • It Or Technical Support
  • Customer Support
Information

Customer Service

High-school

No experience

Permanent

Indefinite

Full-time

30

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