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Languages
Swedish
Norwegian
Finnish
English
Information

Head Hunt International

Customer Service

High-school

1 year

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

10

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Nordic Language - Customer Service in Cluj

Romania » Cluj

Company
Head Hunt International
Description

The company is a leading international service provider that lives and breathes digital technology. More than 70,000 employees in over 40 countries are helping our customers succeed on the market. They design and implement customized solutions covering a wide range of business processes along integrated service chains. 

These solutions include digital marketing, financial services, customer relationship management, supply chain management and IT services. In other words, whenever you download software, shop online, or have their smart phone repaired, there’s a good chance that we were active behind the scenes as a service provider. 

Candidate profile 

Fluent language proficiency in Finnish or in Swedish or in Norwegian
English proficiency and comprehension 
Excellent spoken and written communication abilities 
Customer orientation and problem-solving abilities 
Demonstrated analytical skills and attention to details 
Adaptability and capacity to easily find solutions 
Proactive attitude 
Team spirit 
Good PC operating skills and typing speed 
Availability for working in shifts 

Job responsibilities 

Client support by means of phone/ email 
Offering information/ solutions/ counselling to customers regarding the company’s services 
Promoting the products and services of the company by means of knowledge, attitude, information 
Documenting all operations in the company’s database, according to the work procedures 
Compliance with company regulations with regards to Data Protection and Information Security 

Requirements

Candidate profile 

Fluent language proficiency in Finnish or in Swedish or in Norwegian
English proficiency and comprehension 
Excellent spoken and written communication abilities 
Customer orientation and problem-solving abilities 
Demonstrated analytical skills and attention to details 
Adaptability and capacity to easily find solutions 
Proactive attitude 
Team spirit 
Good PC operating skills and typing speed 
Availability for working in shifts 

Offer
Information

Customer Service

High-school

1 year

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

10