The Digital Box jobs for multilinguals

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Languages
German
English
Skills
  • Digital Marketing
  • Training
  • Customer Onboarding
  • Onboarding
  • Mobile
Information

The Digital Box

Customer Service

Bachelor

1 year

Temporary

Indefinite

18.000 € - 24.000 € gross / year

Full-time

1

Onboard & Training. Native German

Spain » Barcelona

Description

One of the fastest growing companies in Europe with 15,000 clients that use ADA, an all-in-one platform for marketing agencies powered by Artificial Intelligence, with a great project expanding rapidly in the UK, France, Germany and Spain. Based in Barcelona with HQ in Italy and California 

 

Description of the offer

  • Initiate the process of Onboarding for our new Resellers and Customers
  • Support our resellers and customers, of the correct usage of the ADA solution with continuous traininig and webinars 
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Support the Marketing team in the creation of campaigns.
  • Offer assistance with appropriate solutions within time limits; follow up to ensure resolution.
  • Process customer accounts and file documents
  • Follow communicational procedures, guidelines and policies
Requirements
  • Customer support experience or experience as a client service representative, desirable: experience in software company. Minimum experiencie: 6 month - 1 year
  • Knowledge about Mobile and Digital marketing.
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Native German. Fluent English
  • Positive attitude and highly motivation
  • Ability to prioritize, and manage time effectively
Offer

- A great opportunity to grow your career within a company with international exposure and innovative products

- Office location in sunny Barcelona with all facilities close by

- Starting Salary: 18.000€ gross salary + comissions

- Gym membership discount, flexible payment plan for private health insurance

- A fun, friendly and international team

- A world class training, development program and guidance throughout your career

Skills
  • Digital Marketing
  • Training
  • Customer Onboarding
  • Onboarding
  • Mobile
Information

The Digital Box

Customer Service

Bachelor

1 year

Temporary

Indefinite

18.000 € - 24.000 € gross / year

Full-time

1

Be one of the first candidates to apply