job offers of Teleperformance in Greece

[ More from Teleperformance Greece ]

Languages
English
Spanish
Information

Customer Service

High-school

No experience

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

20

Spanish speaking Advisor's roles in Multinational company!

Greece » Athens

Description

A Quality Management Certified Company, which in 2017 was once more recognized as a Best WorkPlace in Greece, operates today out of 3 Multilingual Hubs in Athens with a combined capacity of 5,100+ agent workstations; supporting major Multinational Clients in the: Automotive, Consumer Electronics, Fast Moving Consumer Goods, Financial, Healthcare, Insurance, Retail & e-Retail, Technology, Telecommunications and Travel arena.

At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. In so doing, we create opportunities and value for employees, clients, customers & communities.

 

Teperformance Greece is looking for Spanish speakers to be the direct link between the company and its existing and potential customers.

 

Job description:

  • To receive E mails, Chats and Inbound Calls from customers demanding product support in Spanish and English.
  • Handle and resolve customers complaints
  • To communicate clearly with all consumers  & stay current with system information, changes and updates
Requirements

Candidates’ profile:

  • Fluent command in both Spanish and English
  • Customer Service orientation
  • Capacity to work flexible hours (8 hours/day - 24/7).
  • Excellent Tech & typing skills
Offer

Company’s offer:

  • Competitive monthly salary
  • Multicultural, international and modern working environment
  • Extra Payment for Overtime, Sundays and Greek Holidays (75%) and for night shifts (25%)
  • 20 days annual paid holiday
  • Relocation package: Free Airplane Tickets/ Free Transportation from Airport/ 2 Weeks Free accommodation in Hotel
  • Career development opportunities
  • Monthly performance bonus
  • Reward when you refer new employees
  • Team-building activities, Excursions, Themed parties, Sport events, Talent competitions, Charity work etc
  • Special Discounts & Offers for all employees
  • Paid training using the latest technology
  • Ongoing IT and Soft skills training
  • 3 extra bonuses per year
  • On-site canteen
  • Casual dress code
  • In-House doctor and examination center
  • Free Greek courses
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture