Spanish Speaking Customer Support Officer (Relocation Inc.)
IQ Option is an Investment Firm and an international software developing company and its main product is the online trading platform. For the past 4 years, we have reached one of the first positions of world leaders in online trading. As a leading CySec registered company, we have received several awards, including The Award of Financial Excellence 2017 by the Academy of Interactive & Visual Arts, achieving a significant impact on the Trading industry. IQ Option brand is active in over 230 countries operating in more than 13 languages. We have now introduced Forex, Cryptocurrencies, CFD’s and Digital Options.
Responsibilities of our future teammate:
Answering incoming calls and managing large amounts of tickets and chats
Providing information about the product (including the trading process, all aspects of the instruments we offer, main principles of the market, technical basis, trading patterns)
Researching answers or solutions as needed
Identifying and assessing customers’ needs to achieve satisfaction
Fluency in English and Spanish (written and spoken)
Excellent knowledge of Microsoft Office and proficient computer skills
Highly motivated and pleasant personality
High typing speed
Should be available to work occasional nights, public holidays and weekends according to the schedule
Successful candidates should be expected to start immediately and/or not later than 4 weeks once the offer has been made
Competitive Remuneration (plus commission), 13th salary and paid education
Relocation package including travelling costs and accommodation for 2 months
We have many lectures about the product, trading process and rules which will help you to get a complete understanding
Friendly, enjoyable, positive and multicultural environment
Many corporate bonuses and incredible corporate events
Gym, climbing wall, ping pong, arcades, foosball, a slide inside the office, in-house massage therapy, tennis, football and basketball as well as personal trainings!
Free Language Courses (Greek, English & Russian)
Unlimited free food (breakfast and lunch buffets)
We have a referral program! We are paying €500 for every successful recommendation!
Note: All and CVs and Cover Letters will be treated with strict confidence. IQ Option is an equal opportunity employer.