Languages
Dutch
Flemish
Information

Babel Profiles

Customer Service

No experience

Permanent

Indefinite

Full-time

20

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Telecommunication Customer Advisor Dutch or Flemish

Spain » Barcelona

Company
Babel Profiles
Description

Are you a customer-oriented person and a problem-solver? Would you like to work in a dynamic and personal environment (rated 4/5 by our candidates!), while also improving your Spanish? And do you have a native level of Dutch or Flemish? Have a look!

Our client is an international and centrally-located company that is working for a well-known Belgian telecommunication company. They offer their customers digital television, telephone contracts, and internet contracts in different countries. For the Customer Care team, they are looking for communicative and motivated candidates to contribute to the customer satisfaction. 

As a Telecommunication Customer Advisor, your responsibilities include:
- Following the (paid) 6-week training, where they will teach you everything about the company, the products and client contact
- Friendly answering the phone and helping your customers over phone and e-mail
- Giving advice and offering them guidance and solutions for possible (technical) problems
- Client support and providing information about different products and implementations
- Remaining positive relationships with your clients and customers
- Aiming for perfect customer satisfaction

 

Requirements


Key Languages:
- Native level of Dutch or Flemish
- Good level of English

Core Skills/Experience:
- Perfect communication skills
- Team-player
- Positive and open attitude 
- Motivation for contributing to customer satisfaction and their client´s success

Offer

What´s on Offer:
- Fixed salary plus bonus
- Permanent contract
- Paid 6-week training 
- A pleasant and friendly work environment with flat hierarchies 
- An open working atmosphere in which they listen to your ideas and suggestions 
- A centrally-located office (El Poblenou) with views of the Mediterranean sea
- Benefits package for the gym, childcare, transport, gourmet card and health insurance
- Free Spanish language classes

Information

Customer Service

No experience

Permanent

Indefinite

Full-time

20

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