Languages
English
German
Information

Teleperformance Greece

Customer Service

High-school

1 year

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

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Greece » Athens

Company
Teleperformance Greece
Description

This is your chance to start a new career, enhance your skills, meet the beauties of Greece and get a new experience in sunny Athens, Greece is an additional factor of what makes the working experience more exciting and interesting if you wish to know more about this country’s rich history and Mediterranean life style.

 

Teleperformance Greece is an International Multilingual company that provides high quality customer service for more than 50 internationally well recognized brands employing more than 6.500 people from different nationalities in 36 languages and dialects.

 

We believe in our people, as they are the main factor for success. That is why we attract the best talents and give them the best working environment to develop and grow together and this indicates why we achieved the award Great Place to Work® in 2017 that shows our progress and our determination to reach our goals.

 

Job description:

 

Handling incoming calls and emails in German language provides an outstanding customer service and technical support to customers regarding digital services high customer satisfaction through various channels of communication (Inbound Calls, E mails, Chat). 

 

Troubleshoots and provide issue resolution on every call providing high quality Customer Service in a professional and efficient manner to customers and assist them in relation to their professional products and contracts providing adequate solutions based on the processes and guidelines to live up to the best standards of Business Customer Service.

Requirements
  • Fluency in spoken and written German and English
  • Great communication and soft skills.
  • Ability to use internet applications and smart phones
  • Ability to use the desktop computer system
  • Ability to work under pressure and in rotating/night shifts.
  • Digital affinity (digital natives) and interest in automobiles
  • At least one year of relevant contact center experience
  • Usage of MS Office / Fast typing skills
  • Excellent written and verbal communication skills
  • Ability to clearly understand a problem statement
  • Teamwork
  • Intercultural Competence
Offer

Benefits

 

  • Highly competitive salary
  • International, multicultural and modern working Environment.
  • An additional accommodation bonus per month
  • Monthly bonuses that vary based on performance.
  • Great relocation package
  • Career development opportunities
  • Referral bonus for proposing new colleagues.

 

Learn more about us & join the Teleperformance Greece Family:

 

https://careers.teleperformance.gr/

https://www.facebook.com/tpjobgreece/

https://www.youtube.com/watch?v=0N4xIPo4Ewo

 

Information

Customer Service

High-school

1 year

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

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