Job offer of sellbytel at europelanguagejobs

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Languages
English
Skills
  • Fashion
Information

Customer Service

High-school

1 year

Project/Service based

1 - 2 months

Less than 18.000 € gross / year

Partial - Indifferent

3

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UK Customer Representative - Fashion

Spain » Barcelona

Description

Are you interested in Fashion?

We are looking for a Fashion Advisor with native level of English.

Main tasks

-Take incoming customer calls (via telephone, email, voicemail or other automated alerts) and solve users' demands related to orders (complaints, refunds, recommendations, etc.)
-Maintain service and product knowledge and expertise associated with applications specific to individual customers.
 

Requirements

Requirements

-English native speaker (any other language will be a plus)
-Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
-Good disposition to work in a customer service environment
-Customer care skills - ability to listen to and understand the customers' need
-Ability to take ownership of, and progress calls to resolution or to escalate call to resolution

_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.

Offer

We offer

-Part-time (35hrs/week) and Obra y Servicio Contract for the sales period until the end of July with the possiblity to extend.-Schedule: 
1. Monday - Friday from 08:00 to 15.00
2. Monday - Friday from 15:00 to 22.00
-Salary:12256.6Euros gross/year + up to 1065.72Euros gross/year in bonus
-Opportunity to join an international team