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Languages
English
Information

Customer Service

High-school

1 year

Project/Service based

Indefinite

Less than 18.000 € gross / year

Full-time

UK Technical Support Advisor - Android

Spain » Barcelona

Description
Are you looking for new challenges ? Do you need a change?

This role would be suitable for those interested in new technologies and an international environment. If you speak native English you are the perfect fit !

We are looking for English Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services.

As the Technical Support Advisor, you will be:

-Maintaining client relationships through product support over the phone
-Providing customers with quotes and product knowledge
-Handling effectively all incoming incidents
-Gathering information from customers, troubleshoot technical issues
Requirements
PERSONAL REQUIREMENTS:

-English native speaker
-Willingness to learn and apply new technologies
-Analytical skills with demonstrated problem solving ability desired
-Ability to operate in high pressure situations
-Good technical skills and knowledge preferable
-Excellent communication skills.

_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
Offer
We offer

-Full-time contract, 39 hours/week, from Monday to Sunday, from 06.00 to 22.00 (fixed weekends, Monday or Tuesday off or Thursday and Friday off)

Salary: 16500Euros gross/month + up to 1500Euros gross/month in bonus.

Benefits:

-Relocation Package provided
-Possibility to grow within the company