Wargaming Player Support Specialist with Czech and English

Bulgaria » Sofia

TELUS International Europe is a premium BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services since 2004. The company has more than 6000 team members across seven delivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), offices in Manchester and Cannock (England) as well as Dublin (Ireland). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

YOU WILL:

• Help out our players with any issues they might have via tickets & chat
• Make case by case player focused decisions in order to provide the best player experience
• Identify trending issues submitted by players and communicate them to the appropriate teams
• Collaborate with a passionate team of gamers in order to give our support a player to player feel

You are fluent in Czech and English...and the BATTLE is in your veins!

We challenge you to be part of the cool and fun team of WARgamers!

Let's play this game together!

WE OFFER:

• Stable job and career development opportunities
• Competitive salary for the local market
• Great relocation package: Airplane Tickets/ Transportation from Airport/
• Up to one month Free Accommodation in a hotel
• Special Discounts & Offers (Food vouchers, Multisports cards, etc.)
• Additional health insurance
• Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
• Positive international working environment (Relax zones, PlayStation and billiard corners)
• Continuous support and learning
• Employee referral Bonuses
• Supportive work-life balance policies
• Employee Relations team to help new hires integrate in the local lifestyle and culture
• We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives

If this opportunity sounds appealing to you, send your CV!

By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can't wait to meet you!

* Only candidates eligible to work in Europe will be contacted.