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job offers of fujitsu at Europe Language Jobs

Customer Support for Financial Services (German Speaker)

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DESCRIPTION

Quality and Service is what it is all about in today’s world for companies to remain competitive. From solving technical issues, providing product’s advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your profile and experience is, you will have the opportunity to make a difference!

 

Your responsibilities and impact as Customer Service Agent will be:

In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products

  • Identify, reply and solve customer’s requests via phone, email and chat
  • Proving support for technical problems and issuing profile changes
  • Offering support for finding the best membership option to the candidates
  • Processing cases of account seizures
  • Troubleshooting for all upcoming issues candidates face with their account
REQUIREMENTS

Skills, qualifications, and interests you need to succeed in this role:

  • A native level of German and a good level of English
  • Keeping up to date with financial topics
  • Being motivated and committed in your work
  • Excitement about intercultural communication and the expatriate lifestyle
  • Living in or willing to relocate to Athens for an international career and life experience
  • Having a valid Greek work permit (required)

ARE YOU THE PERFECT CANDIDATE?
Customer Support for Financial Services (German Speaker)