Customer Support Specialist with Italian

If you have experience in customer service and would like to use your knowledge of Italian, this job offer is for you!

For our client, one of the leading airline companies, we are looking for candidates that would like to join the international team as a Customer Support Specialist!

You would be responsible for:

• Providing customer support through the phone;
• Answering passengers' queries regarding e.g., rebooking, ticketing;
• Managing reservations and refunds;
• Supporting other departments in their activities;

For other opportunities - additional European languages are welcomed :)

• Fluency in English and Italian or other European language (min. B2/C1);
• Customer-oriented approach;
• Strong interpersonal and problem-solving skills;
• Experience in customer service or similar field;