Czech Customer Advisor - Athens

Do you speak Czech? Are you passionate about delivering exceptional customer support and building meaningful relationships? Do you thrive in a dynamic and multicultural environment? If so, we have the perfect opportunity for you!

• Handle all incoming contacts from customers
• Develop knowledge continuously to effectively answer customer queries
• Use adequate tools and processes to provide accurate, valid, and complete information
• Ensure the delivery of great client service and a positive experience for partners

• Native/Fluent in Czech & Fluent in English (at least B2 level), both oral and written with strong communication skills
• EU Passport holder
• Resident of Greece or ability to relocate under short notice
• Solid understanding of customer service principles and practices
• Ability to remain calm under pressure and handle difficult customer situations with tact
• Effective problem-solving and conflict resolution skills
• Highly organized and detail-oriented
• Adaptability and flexibility to work in a fast-paced environment
• Team player with the ability to collaborate effectively

• Salary: 1300e (x14 salaries)
• Bonus: Up to 300e per month
• Mon-Sun: 5 day shift rotation - 5 days per week
• 2 weeks accommodation assistance
• Flights to Greece for relocators + Airport Transfers