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job offers of fujitsu at Europe Language Jobs

Czech or Slovak Customer and Colleague Engagement Associate

Mandatory:
DESCRIPTION
  • Providing support to Tesco colleagues and customers in connection with ClubCard, Tesco Online and general customer service for Hungary, Slovakia and Czech Republic
  • Troubleshooting, delivering great service experience, resolving issues
  • Taking ownership of the issue
  • Escalating contacts efficiently
REQUIREMENTS
  • Graduate/ high school education
  • Advanced Czech or Slovakian language knowledge
  • Intermediate English knowledge
  • Experience in Customer Service is an advantage
  • Basic Computer Skills
  • Experience in using MS Office (Excel, Word & PowerPoint)
  • Willingness to move to Hungary/Budapest

ARE YOU THE PERFECT CANDIDATE?
Czech or Slovak Customer and Colleague Engagement Associate