Czech-Speaking Advisor in Lisbon - Accommodation Provided!

Workster partners with a major outsourcing in Greece to find experienced Czech Customer Care Specialists to work in Lisbon, Portugal. The successful candidates will support customers for different industries and brands.

Your Role

• Support Czech customers over phone, email and occasionally chat
• Achieve your weekly and monthly targets as part of a multicultural Team
• Provide exceptional customer experience
• Represent your brand professionally and with dedication
• Document each interaction in a dedicated CRM system
• Act as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department

• Native (C1+) level of Czech
• Willingness to relocate to Portugal or based there
• Good level of English (B2)
• Experience in Customer Support is an advantage
• Strong abilities to work independently and as a team player
• Problem-solving and critical thinking skills
• Adaptable and flexible, demonstrating abilities to work with process and information changes
• Strong working knowledge of external systems and PC based internet and software applications
• Ability to provide required documentation (ID/Passport, Birth Certificate)