
DESCRIPTION
Czech Speaking Operations Customer Expert / Short Video Content Moderator
Location: Lisbon, Portugal
Salary: €1,068/month + free accommodation or €1,270/month without housing
Contract: 12 months, full-time (24/7 rotating shifts, including nights/weekends/holidays)
Role Overview:
As a Czech and English-speaking Content Moderator, you will support a major social media platform by reviewing and analyzing user-generated content (videos, images, posts, comments) to ensure compliance with community and legal standards. This role requires keen attention to detail, emotional resilience, and the ability to work in a structured, fast-paced environment.
Key Responsibilities:
Review and moderate multimedia content for guideline violations.
Remove or flag inappropriate material based on internal policies.
Moderate user interactions to foster a safe and respectful platform.
Classify and label content for improved organization and accessibility.
Identify trends and recurring issues; report findings to appropriate teams.
Collaborate with compliance, legal, and policy departments on complex cases.
Adapt quickly to policy updates and shifting guidelines.
Requirements:
Fluency in Czech and English (written and spoken).
High attention to detail and accuracy in repetitive tasks.
Strong critical thinking and analytical skills.
Ability to handle sensitive, disturbing, or explicit content with professionalism.
Prior experience in content moderation or social media-related roles is a plus.
Flexibility to work rotating shifts, including nights and weekends.
OFFER
€12k - 15k per year