Danish-speaking Customer Service Agents to Greece needed!

Do you speak Danish and want to have an international experience within customer service? Then we have what you are looking for!

Our multicultural client is searching for Danish speakers who want to develop within customer service. We are looking for driven and service-minded candidates that want to kickstart their careers. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming capital city!

What will you do?

Our client is an expert in cooperation between people, this gives them an edge over their competition in delivering great customer service at all areas. They are a strategic partner for many well-known brands and are focused specifically on customer service and technical support.

As a customer service agent your role, is together with a team, to handle customer problems with empathy. Your role will be in Danish, but our client expects all clients to be able to communicate in English. The role handles service through multiple channels such as Phone, Email and Chat.

It’s essential that all customer service agents create and maintain solid customer relations through expert handling of all questions and worries of the customer. This role also involves data entry and use of software.

Who are we looking for?

- Native level of Danish and a conversational level of English

- Politeness, courtesy and good communication skills

- Time management and multitasking abilities

- Ability to work in groups and independently 

- Flexibility in working hours and the ability to work in shifts

- Good computer skills