Danish Speaking Travel Agent to Helsingborg, Sweden

Danish Speaking Travel Agent to Helsingborg in Sweden! 

Join one of the world’s leading Business Travel organizations. You will deliver customer care to business travelers embarking on world-wide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings, and get back home on-time for their family and friends.

Skill Profile or Personal quality:  

You will have a working knowledge of Travel GDS System such as Amadeus, Galileo, Worldspan or Sabre, and will have experience in the travel, airline, hospitality or similar.

Language/Communication:

· Excellent written and oral communication skills in Swedish or Danish (with good English skills) – role will require inbound, outbound (callbacks), and email communications.

· Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency.

· Strong listening skills: active listening; able to appreciate the context of the business traveler’s experience

· Ability to develop valuable and long-lasting relationships with business customers

Required Skills:

· Passion for travel / experience with travel

· Solutions mindset to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer

· Ability to anticipate customer needs and display empathy, proactive recommendations & urgency.

Experience, Education, and Certification:

· 2 year GDS experience (Amadeus (pref), Galileo, Sabre, Worldspan, Apollo or other industry-recognized platform) (required)

· Corporate or Leisure travel industry experience with international booking experience