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Dutch Customer Advisor for Lifestyle Brand - Lisbon Portugal

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Come and work with us.

Do you want to join a company that always stood for a better tomorrow through its products?

Are you Dutch native or fluent with strong English communication skills? 

Looking to make your career in a multicultural environment in sunny and happy Lisbon

So we have the perfect opportunity for you!

Your future project: join our Dutch Customer Support team.

Our client is a renowned footwear company that evolved from a simple idea into a powerful sustainable business model, committed with a better tomorrow. 

 

As a customer service specialist in this project, your daily responsibilities will include:

  • Solving customer queries regarding purchasing, order arrivals, packing and related matters to the brand's products
  • Owning the customer queries and ensuring a timely resolution and response
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

 

To succeed in the role, you will need to have:

  • Native or proficient level of Dutch (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

 

Benefits.

  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

 

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today! 

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Dutch Customer Advisor for Lifestyle Brand - Lisbon Portugal