Dutch customer service for a travel company. 2500€ bonus

Are you a travel enthusiast seeking an exciting job opportunity? As a customer service representative, you'll assist travelers in finding, planning, and booking their flights and/or hotels, ensuring a seamless and efficient travel experience!

Customer service for Business travel in Portugal 

Our client is a B2B travel tech platform. It has allowed companies in more than 60 countries to update and optimize their corporate travel programs. They ensure the traveler's well-being and comfort, making business traveling smooth.

Your day-to-day work

• Deal with all customer inquiries regarding product advice, payment, and shipping professionally
• Provide inbound customer assistance to clients by phone and email (before, during, and after the purchase)
• Check online and offline ordering processes
• Help with the creation and setting of user accounts
• Complaint management
• Back office activities

This is your new job in Portugal if

• You are proficient in Dutch and fluent in English
• You are happy to stay in sunny Lisbon for at least 12 months
• High Education or equivalent.

Benefits

• Three-week paid training at the start of employment, focusing on customer relationship management techniques
• Certification in GDS airline systems.
• Adequate remuneration including Christmas bonus, vacation bonus, and shift surcharge
• Relaxed working atmosphere
• Excellent networking opportunities
• Private Health Insurance
• In-house training courses to promote personal qualifications and career expectations
• Free Language courses
• Team building and outdoor activities organized by the employee
• Affordable lunch at the office canteen

  Full relocation package:

• Accommodation
• Flight ticket
• Airport transfer when you arrive
• Once per year, you will get a flight ticket to visit your home country