
DESCRIPTION
Dutch-speaking Automotive Customer Service Advisor for Audi (Remote from Greece)
Are you passionate about premium cars and aspire to work with a prestigious automotive brand? Audi, a leading automotive manufacturer known for its luxury vehicles, is looking for a Dutch-speaking Customer Service Advisor. This is an amazing opportunity to turn your car enthusiasm into a thriving career!
Join our team to provide exceptional customer service and technical support to Audi customers, mainly focusing on digital services like Audi Connect. Be part of a journey that celebrates innovation and excellence in the automotive industry, all from the comfort of sunny Greece.
Your Responsibilities
- Act as the first point of contact for Audi customers, handling inquiries via phone, email, and chat
- Provide guidance and support on Audi Connect and other digital services
- Ensure customer satisfaction by efficiently resolving issues and queries
- Educate customers on the features and benefits of Audi vehicles and services
- Maintain a high standard of service, in line with the prestigious Audi brand
REQUIREMENTS
Your Profile
- Proficiency in Dutch with a very good command of English (both spoken and written)
- A passion for luxury cars and the automotive industry
- Strong communication skills, able to handle customer inquiries with professionalism and care
- Problem-solving abilities with a customer-centric approach
- Basic technical knowledge, especially around digital services and connectivity in vehicles
- Team player with a positive attitude