Dutch speaking Customer Service Representative - Google Ads

Ready to elevate your career and join a fast-growing team in the digital world?

Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!

Provide frontline service to customers and route their calls to the appropriate department

Provide a friendly and efficient service in answering customer queries

Ensure agreed KPIs are met

Perform duties in a compliant manner in accordance with policies and procedures

Develop and maintain a working knowledge of our products

C2 level of Dutch

Ability to speak and write English fluently

Minimum of 2 years customer services experience, preferably in a similar industry

Excellent customer focus and the ability to work to tight deadlines

IT literate - Previous Salesforce.com knowledge an advantage

Excellent time management & telephone etiquette

Highly professional written and verbal communication skills

Proactive – can work with minimal supervision

Full-time position, from Monday to Friday, from 9.00 to 18.00

Salary: 20.555,97€ gross/year

This is a Hybrid working model in Barcelona.

Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).

Relocation support

1 week of initial training.

A permanent presence of coaches who will facilitate your personal and professional development.

Employment with the world's largest provider of contact center services.

Excellent work environment, great colleagues, social arrangements and personal development.

International business casual environment.

Permanent Contract.

Competitive Benefits package!

Office location surrounded by the sea (, Barcelona, Spain).

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.