Dutch-Speaking Remote Customer Support Agent in Portugal

Portugal

Mandatory
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DESCRIPTION
Are you a native Dutch speaker looking for an international challenge?
Do you want to enjoy a relaxed lifestyle in the sun of Lisbon while working remotely from Portugal? Then look no further!
Join our client's team in Lisbon as a Dutch-speaking Customer Support Agent, assisting customers via chat, email, or phone while representing global, industry-leading brands. Benefit from a full relocation package, private accommodation, health insurance, and numerous social activities—all while working from the comfort of your home in Portugal!

About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?
  • Assist Dutch-speaking users via chat, email, or inbound phone calls.
  • Address and resolve customer concerns with efficiency and professionalism.
  • Represent international, industry-leading brands in all client interactions.
  • Ensure a high level of customer satisfaction.

REQUIREMENTS
Candidate profile
  • Fluency in Dutch and intermediate English.
  • Preferred experience in technical support.
  • Customer-oriented with a problem-solving mindset.
OFFER
Employer offers
  • Competitive local salary.
  • Relocation package, including:
  • Shared accommodation with private room (fully equipped).
  • Rent and utilities covered (Water, Electricity, Gas, Internet).
  • Airport pick-up.
  • Initial flight expenses refund after 9 months.
  • Free annual flight to home country.
  • Private health insurance.
  • Assistance with legal and administrative registration in Portugal.
  • Free Portuguese language courses and leisure activities (e.g., water sports, cooking classes).
  • Intensive training with provided equipment.
  • Career growth opportunities within the company.
  • Fully remote position in Portugal.

About Lisbon
Lisbon is a vibrant city known for its rich history, sunny weather, and lively atmosphere. With affordable living costs, excellent cuisine, and a welcoming international community, it is the perfect place for professionals looking for a great work-life balance while enjoying all that Portugal has to offer.

Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
SKILLS
Customer Service
Problem-Solving
English

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