Dutch-speaking Technical Support (remote in Greece)

Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece.

Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.

Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join now our partner as a Dutch Speaking Advisor! Discover yourself the beauty of the Greek nature! Taste their famous kitchen! The history of 3.000 years is harmonized with a modern and pleasant place to live and work!

Your Responsibilities

• Interact effectively with existing customers via Calls, E mails or Chat in both Dutch and English
• Handle customers’ IT related complaints and issues with patience and empathy
• Be able to solve efficiently all the technical issues
• Record details of customer contacts and actions taken

• Native level Dutch (C2) , fluent English (C1)
• Advanced technical knowledge
• Previous experience in Customer Support
• EU Passport
• Can-do attitude

• Competitive monthly salary as well as a monthly performance bonus
• Excellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other things
• Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
• Ongoing paid training using the latest technologies
• Both private and public health insurance coverage
• In house doctor
• On site canteen
• Casual dress code
• Employee Relations team to help new hires integrate in the Greek lifestyle and culture
• Fun team activities inside and outside the company
• Lots of benefits and discounts for all their employees
• Fully remote position