E-commerce Customer Support Advisor (French)

About IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

We’re launching a brand new campus in Athens, Greece, and we want you to be a part of this exciting opportunity and grow your career with us!

About the Job

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands?

Our French Speaking E-commerce Customer Support Advisors are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.

Working as a French Speaking E-commerce Customer Support Advisor You Have:

• French/English Bilingual is a must.
• High school diploma (or equivalent)
• 6 months – 1 year of customer service experience
• Call center experience (strong asset)
• Effective communication skills
• The ability to sit for long periods of time
• Proven track record of being incredibly resourceful and finding solutions even when there is no clear path.

Benefits of Working as a French Speaking E-commerce Customer Support Advisor:

• Work in our brand new office in Athens centre
• Competitive salary
• Industry-leading benefits
• Fun, supportive work environment
• Opportunity to be part of a rapidly expanding global company
• Amazing career growth opportunities

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.