English Speaking Customer Representative (E-Commerce)

Through inbound written channels, helping the customers about following topics; 

• Responding to questions about products such as their features, equivalents or stock status
• Making address change, product change/return or order cancellation processes
• Providing information about delivery status

• Residency in İstanbul
• Advanced level in written and spoken English
• Available to work in night shift system
• Strong communication skills
• Being a good team player

• Competitive salary package
• Performance and night shift bonuses
• Private health insurance and meal card
• Equipment for home office work, shuttle/road fee for office work
• Stable job and career development opportunities
• Dynamic and supportive team
• Flat hierarchical work order in an international structure