Estonian Customer Search Engine Consultant - Athens

Are you looking for a new job opportunity that will boost your professional experience?

On behalf of our client, we are currently looking for Athens-based Estonian Customer Search Engine Consultants, to work for the largest Search Engine worldwide and take his/her career to the next level!

On your day-to-day you will:

• Be in contact with customers via multiple channels of communication
• Troubleshoot technical issues using your problem-solving skills
• Track and follow cases to ensure they closed in an efficient and timely manner
• Provide and maintain strong & professional relationships with all partners
• Ensure that key stakeholders are up to date on the resolution status of their issue
• Log the cases on internal systems, while getting up to date with client’s products & services

• Fluency in Estonian (spoken & written)
• Very good communication skills in English
• Exceptional communication skills, soft skills, as well as problem-solving skills
• Good knowledge of operating systems & Google products
• Computer and mobile devices knowledge/tech savviness
• Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
• Ability to adapt and flex style according to customer personality, culture, and profile
• Help-desk or system admin experience will be considered as an advantage

• Competitive starting salary (1046€ – 1100€ Gross)
• 14 salaries per year
• Extra monthly performance bonus
• Relocation package(including 2 weeks of paid accommodation, flight tickets, assistance in issuing documents)
• Private health insurance plan
• Numerous benefits & discounts
• Full training by certified instructors
• Free online Greek language courses
• Great professional growth opportunities and multicultural exposure