job offers of fujitsu at Europe Language Jobs

Estonian Customer Search Engine Consultant - Athens


Are you looking for a new job opportunity that will boost your professional experience?

On behalf of our client, we are currently looking for Athens-based Estonian Customer Search Engine Consultants, to work for the largest Search Engine worldwide and take his/her career to the next level!

On your day-to-day you will:

  • Be in contact with customers via multiple channels of communication
  • Troubleshoot technical issues using your problem-solving skills
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Provide and maintain strong & professional relationships with all partners
  • Ensure that key stakeholders are up to date on the resolution status of their issue
  • Log the cases on internal systems, while getting up to date with client’s products & services
  • Fluency in Estonian (spoken & written)
  • Very good communication skills in English
  • Exceptional communication skills, soft skills, as well as problem-solving skills
  • Good knowledge of operating systems & Google products
  • Computer and mobile devices knowledge/tech savviness
  • Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
  • Ability to adapt and flex style according to customer personality, culture, and profile
  • Help-desk or system admin experience will be considered as an advantage

Estonian Customer Search Engine Consultant - Athens