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Finnish Technical Support for Samsung in Crete

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Join our Nordic Samsung Technical Support team in one of the most popular destinations in the world!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Samsung Technical Support team in one of the most popular destinations in the world – Chania, Crete!

If you are a sworn techie fluent in Finnish, grab the opportunity and come work with Samsung, one of the world’s largest tech and electronics companies.

Join a talented team of professionals on a mission to transform the world of digital devices and appliances, opening new possibilities for people everywhere; all of this while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV with notable work experience.

What you will do:

  • Play the role of the professional problem-solver for one of the most innovative tech companies
  • Utilize phone calls, e-mails and chats in order to identify, analyze and resolve issues of a commercial or technical nature
  • Respond to customer inquiries in a timely manner, offering expert advice on the use of a range of electronic devices and home appliances
  • Follow up with a thorough needs’ assessment and inform customers about ongoing campaigns
  • Turn every customer into a happy customer!
  • Exchange ideas and solutions with your colleagues!
  • Enjoy your time in Crete!
REQUIREMENTS

What you will bring:

  • Fluency in Finnish
  • Very good use of English – both in written and spoken language
  • An intense interest and knowledge in all aspects of tech is a prerequisite
  • Work experience with a focus on technical support/troubleshooting will be considered an asset
  • Highly developed communication skills
  • A genuine problem-solving mentality and a deep sense of ownership
  • Learning agility and adaptability
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer

ARE YOU THE PERFECT CANDIDATE?

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Finnish Technical Support for Samsung in Crete