Flemish /Dutch speaking Tech Support Agent remote in Greece
Greece
Mandatory
Optional
Proficiency
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DESCRIPTION
and enjoy providing top-notch service to customers? If so, we want you on our team!
Responsibilities:
• Respond to inbound calls from customers regarding technical queries and solve them in the best manner
• Escalate more complex issues to the technical department as required
• Document and update the CRM with the required information to ensure a proper follow up till the ticket is fully solved
• Identify opportunities for upselling/crosselling
REQUIREMENTS
• Strong communication skills in Flemish or Dutch and English
• Experience in a similar role within tech support, helpdesk
• Tech savvy and interested in building a career in this area
• Ability to communicate professionally, enthusiastically
• Solution-oriented.
• Quick learner with the capacity to process information efficiently.
• Independent worker who enjoys challenges and maintains focus on customer satisfaction.
• Available to work on shifts from Monday to Sunday
SKILLS
Tech Savvy
Good Communication Skills - Written And Oral
Problem-Solving
ARE YOU THE PERFECT CANDIDATE?
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Athens, Greece
Mandatory
Athens, Greece
Mandatory
Ta' Xbiex, Malta
Mandatory
Lisbon, Portugal
Mandatory
Remote
Mandatory
Optional
Mother tongue
Mother tongue
Portugal
Mandatory
Optional
Proficiency
Proficiency
Netherlands
Mandatory
Remote
Mandatory
Barcelona, Spain
Mandatory
Doha, Qatar
Mandatory
Cork, Ireland
Mandatory
Budapest, Hungary
Mandatory
Optional
Proficiency