French Customer Support Specialist - Porto (M/F)

Adecco Human Resources is currently searching and hiring applicants fluent in Italian with an medium level of English for a role of French Customer Support Specialist for its client company in Porto.

Activities: 

• Customer service call;
• Give support to the through others means of communication, namely email and chat;
• Respond to customer inquiries regarding service and service and product related inquiries;
• Inform the costumer about specific products, services, policies, and procedures;
• Complaints management.

• Be proficient in French;
• Excellent communication skills;
• Customer service – oriented and high focus on customer satisfaction;
• Strong administration and organization skills;
• Keen eye for detail to ensure high accuracy;
• Intermediate PC skills;
• Immediate availability.

Nice To Have:

• University level degree;
• Communication: Emotionally intelligent, empathetic, solution focussed;
• Accountability: A self-starter with the initiative to get things done proactively;
• Problem Solver: Natural problem solver, always looking for ways to solve an issue;
• Smart Learner: Technical expertise, ability to learn quickly and ask the right questions.