Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.
At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers, and subsequently persuading them to incorporate a range of marketing products into their current Marketing strategies.
What you will do:
- Make outbound customer calls to promote and sell our service
- Create, maintain and update database of customers with complete information
- Consolidate existing customer base while building a new customer base.
- Record outbound call history and customers' responses in detail.
- Ensure customer follow-up all the time.
- Monitor competitors’ products or services and create selling strategies for our own products or services.
- Handle customer needs and requirements.
- Respond to customer inquiries and resolve.