French-speaking Customer Sales Representative in Barcelona

Mandatory
Optional
Proficiency
Oops! This job isn't available anymore. Check out other jobs.
DESCRIPTION

We are looking for a French speaking Customer Service and Sales Representative to Barcelona!

 

Responsibilities

  • Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests
  • Fast and effective response to inbound queries
  • Outbound calls when necessary to solve issues with customers and different internal business units
  • Quote creation and follow up with cross selling / up selling and a proactive and service attitude
  • Ensuring personal knowledge of the Store portfolio and Post sales process' are maintained
  • Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach.


Candidate Profile

  • Advanced level of English + native market language
  • Strong communication skills
  • Knowledge of sales techniques (up-/cross-selling, objection handling, etc)
  • Customer Driven and motivation to work in sales
  • Achievement and target oriented
  • IT knowledge and technical understanding
  • Minimum of 1 year relevant experience
  • Strong personal interest & curiosity in IT products and applications
  • Real capability to listen to customers
  • Ability to conduct effective qualification skills to ensure a comprehensive understanding of customer needs
  • Exceptional customer facing and customer care skills

 

About us

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.

SKILLS
French
Customer Representative
Strong Communication Skills
It Knowledge
Check out similar jobs