French Support Agent – Remote | Home Appliances

Mandatory
DESCRIPTION

** This position requires relocation to Greece if you are not already based there.**

 Are you a fluent French speaker with exceptional communication and problem-solving skills? Do you thrive in a remote work environment?

We are seeking a highly motivated and customer-oriented French Customer Support Representative to join our team at a leading household appliances company. In this role, you will provide exceptional support to French-speaking customers from the comfort of your home in Greece.

 

Responsibilities

 

  • Provide prompt and efficient customer support via chat and phone.
  • Accurately and effectively address customer inquiries, including how-to questions and troubleshooting technical issues.
  • Build strong customer relationships by delivering an exceptional and personalized support experience.
  • Contribute to continuous process improvement and identify opportunities for enhancing customer satisfaction.
REQUIREMENTS
  • Native or bilingual proficiency in French.
  • Advanced English language skills.
  • Excellent communication and interpersonal skills, with a strong customer-centric approach.
  • Proven problem-solving and analytical skills.
  • Strong computer literacy and technical aptitude.
  • Being based in Greece or being willing to relocate
  • EU Passport holder (essential for relocation support).
  • Ability to work independently and proactively in a remote environment.
OFFER
  • Competitive monthly salary and attractive performance-based bonuses.
  • 14 monthly salaries per year.
  • Fully remote work from anywhere in Greece.
  • Comprehensive relocation support for international candidates, including:
  1. Flight ticket to Greece
  2. 4-week accommodation
  3. Airport pick-up and drop-off
  • Private medical insurance for employee well-being.
  • Opportunities for professional development within a dynamic and supportive team.
  • Excellent career growth prospects with a global industry leader.
  • Indefinite contract offering long-term stability.

Only CVs in English will be checked.

** This position requires relocation to Greece if you are not already based there.**

SKILLS
Verbal Communication Skills
Customer Focus
Adaptability

ARE YOU THE PERFECT CANDIDATE?