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job offers of fujitsu at Europe Language Jobs

French-Speaking Customer Support in Sunny Lisbon

Mandatory:
DESCRIPTION

Are you a fluent French speaker passionate about exceptional customer service? Join our team in the vibrant city of Lisbon and work in a diverse, thriving environment providing top-notch support to our valued customers.

 

Responsibilities:

  • Maintain expert knowledge of our filters and tools.
  • Understand gaming community and safety policy guidelines.
  • Stay updated on your language market's pop culture, current affairs, and online trends.
  • Support local office/language market moderators.
  • Work in moderation queues and uphold market team confidence in language moderation.
  • Provide market teams with pop culture and current affairs resources.
  • Conduct workshops for local agents.
  • Maintain guidelines for pop culture and current affairs for agent reference.
  • Support broader Trust & Safety projects.
REQUIREMENTS

Your Profile:

  • Native-level French and very good command of English.
  • Willing to work abroad (on-site in Lisbon).
  • Excellent communication and interpersonal skills.
  • Able to handle confidential and sensitive information.
  • Customer service experience (preferred).

 

Please note: You must be in possession of legal documentation prior to applying (European passport or work VISA for the country for which you are applying). I would like to inform you that without one of these two documents, I will not be able to help you in your job search, as we and our partners do not provide an administrative assistant to acquire them, and they are mandatory to create an employment contract.

ARE YOU THE PERFECT CANDIDATE?
French-Speaking Customer Support in Sunny Lisbon