DESCRIPTION
Location: Bulgaria, Sofia
Role: French speaking Inbound Sales Advisor
Salary: 1000 EUR net p/m
Hours: 40 hrs per week rotational
Relocation support: flight booked to Sofia, airport pick up, few nights hotel on arrival, extensive support with finding accommodation.
The company
Our client specialises in everything that has to do with customers and contact. As a Business Process Outsourcer, the client takes over the whole customer chain. With 12000 members and locations in Belgium, Netherlands, Luxembourg, Morocco, Spain, Greece, Turkey and Suriname, they have a unique combination of customer contact services with tailor made solutions for their clients. For their operations in Bulgaria, they are looking for French speakers to join their inbound sales team.
The Role
As an Inbound Sales Advisor you will represent an Energy provider for the French and Belgium market. You will receive warm leads from inbound calls and live chat queries in relation to energy packages, pricing calculation and invoice queries. Providing information in relation to tariffs and discuss the advantages for the client switching to this new energy provider is part of your daily tasks. Besides this you will ensure relevant customer details are received for contract creation - your ultimate goal is to ensure contract signing is taking place.
REQUIREMENTS
Requirements
We are looking for candidates who have:
- Excellent communication skills both verbally and written in French
- Good command of English
- Ability to multi-task and being patient!
- Flexible
- Computer literate
- Eagerness to learn and develop