French-speaking Technical Support in Athens, Greece

Athens,
Greece

Mandatory
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DESCRIPTION
If you are a near-native level French speaker, this is a great opportunity to enhance your resume by working with some of the  world’s most famous brands who trust our partner to offer excellent technical support services. 

About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?
  • Provide technical support and assistance to customers via calls, emails, and chats.
  • Troubleshoot technical issues and guide customers to effective solutions.
  • Act as a brand ambassador, staying informed about product updates and troubleshooting techniques.
  • Maintain accurate records of customer interactions and solutions provided.
  • Collaborate with internal teams to escalate complex issues when needed.
Candidate profile
  • Near-native level in French.
  • Good communication skills in English (B2+ level).
  • Exceptional communication & soft skills, as well as problem-solving skills.
  • Computer knowledge/tech savviness.
  • Resourceful, able to multitask.
  • Willing and able to adapt to changes.
  • Able to work independently and as a member of a team.
  • Prior customer support experience will be considered as an advantage.
Employer offers
  • Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, real estate fee covered by the company)
  • Competitive monthly salary + 2 extra salaries per year.
  • Numerous benefits and discounts.
  • Professional growth & development opportunities.
  • Free Greek language courses.
  • State-of-the-art premises located close to the center of Athens, providing a great working environment with relaxing break areas. 
Don't hesitate to apply now and our recruiters will be in contact in no time to get the process started!
SKILLS
Troubleshooting
Good Communication Skills - Written And Oral
Strong Problem Solving Abilities
Customer Service
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