German Collections (M/F) - Oeiras/Lisbon

Adecco Human Resources is currently searching and hiring, through it's Shared Service Center Recruitment team, German and English Speaking candidates for a role of German Cash Collection in Oeiras.

Key skills:

• Minimum of completed High School;
• Collections experience (preferable); 
• Good written and verbal communication skills;
• High language skills: German native or C2, English B2;
• Excellent customer service skills.

Key Areas of Responsibility:

• Stratify collection activities to maximize cash receipts;
• Contact customers regarding overdue accounts and determine reasons for non payment;
• Issue payment commitment letters;
• Issue credit hold notifications;
• Coordinate customer credit changes;
• Process small claims court complaints;
• Maintain accurate records about the customer payment status.