DESCRIPTION
Job Title: German Customer Service Administrator
Job Location: Dublin City South
Work Model: Hybrid options available
Contract: Permanent
Abrivia are currently recruiting on behalf of a Leading Financial Services client based in South Dublin who are looking for a German speaker who would be interested in joining this fast-paced team. The ideal candidate would have a passion for delivering a high standard of customer service and an interest in the financial services sector.
REQUIREMENTS
Key Responsibilities
- Provide excellent customer care to internal & external clients.
- Build a positive and professional working relationship with colleagues internal and external partners.
- Ensure accuracy in all correspondence and update the system accordingly.
- Meet and exceed the conditions of company standards, ensuring that deadlines are met, guaranteeing customer satisfaction and retention
- Respond to customer enquiries efficiently and professionally and liaising with other departments for support to ensure sufficient response is delivered
- Other Ad hoc duties as required
OFFER
Experience
- Full fluency in English and German both verbal and written.
- Previous experience in a customer-focused role
- Strong administration skills
- Strong communication skills
- Ability to work under pressure in a fast-paced environment
- Excellent multitasking and time keeping skills
- Full Training provided.
If you are interested in this vacancy, please apply to Darren Geraghty or Emily Mason via the link below.
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