German Customer Service Agent for a Casino Software Company

German-Speaking Customer Support Agent in Sofia, Bulgaria 

Are you a German and English speaker with a passion for exceptional customer support? We are seeking dedicated individuals to join our team in Sofia, Bulgaria, in a dynamic role where you'll be the front line of our customer interactions.

About the Company

Our company is renowned for its cutting-edge technology and innovative approach. Located in the bustling city of Sofia, Bulgaria, we offer a stimulating environment where technology and customer service intersect, creating a unique platform for your career growth.

Your Responsibilities

• Provide top-notch support to our customers via email and live chat, mainly in German
• Handle inquiries with precision and attention to detail
• Anticipate clients' needs and propose effective solutions
• Focus on exceeding customer expectations to ensure satisfaction
• Collaborate with our team to enhance and streamline customer support processes

Your Profile

• Fluent in both German and English, with excellent communication skills
• A proactive approach to customer service, with a focus on providing solutions
• Detail-oriented, ensuring high-quality customer interactions
• Experience in a support role is advantageous, but not necessary
• A strong commitment to customer satisfaction and sales success

Benefits

• Learning and development opportunities to grow your skills
• Official employment in compliance with local and EU laws
• Comprehensive relocation package including flight tickets and hotel stay
• On-site fitness corner for all employees
• Language skills development program with partial compensation
• Special birthday celebration gift and generous annual vacation days
• Enjoy office breakfasts and lunches, partially sponsored by the company

Ready to embark on an exciting career journey in Sofia, Bulgaria, with a leading tech company? Apply now and be a part of our dynamic team dedicated to customer satisfaction and excellence!