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German Customer Support Agent for a Casino Software Company

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DESCRIPTION

German-Speaking Customer Support Agent for a Casino software company in Limassol, Cyprus 

Are you proficient in German and English with a passion for outstanding customer support? We are looking for dedicated individuals to join our team in Limassol, Cyprus. In this dynamic role, you'll be the frontline ambassador for customer interactions with a leader in casino software technology.

 

About the Company

Our company is a leading force in the casino software industry, known for our innovative and advanced technology solutions. Based in the energetic city of Limassol, Cyprus, we offer an exciting work environment where cutting-edge technology meets top-tier customer service, providing a fantastic platform for your career growth.

 

Your Responsibilities

  • Provide top-notch support to our customers via email and live chat, mainly in German
  • Handle inquiries with precision and attention to detail
  • Anticipate clients' needs and propose effective solutions
  • Focus on exceeding customer expectations to ensure satisfaction
  • Collaborate with our team to enhance and streamline customer support processes 
REQUIREMENTS

Your Profile

  • Fluent in both German and English, with excellent communication skills
  • A proactive approach to customer service, with a focus on providing solutions
  • Detail-oriented, ensuring high-quality customer interactions
  • Experience in a support role is advantageous, but not necessary
  • A strong commitment to customer satisfaction and sales success

ARE YOU THE PERFECT CANDIDATE?