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German Hotel Booking & Sales Junior agent for IGH - Lisbon

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DESCRIPTION

Join our team in Lisbon as a Hotel Booking & Sales Expert for IHG, one of the world's most prestigious hotel brands. This is an incredible opportunity to work in a multinational environment, offering unique travel experiences to guests and driving revenue for hotel partners. 

Hotel Booking & Sales Junior in Lisbon

Are you ready to take on this dynamic role and bring your creativity and market insight to a globally recognized company?

 

Your Responsibilities

  • Providing voice reservation services and customer contacts via phone
  • Matching IHG products with guest needs for revenue generation and brand loyalty
  • Ensuring a seamless customer experience using various tools and information
  • Assisting guests with pre, in, and post-travel concerns
  • Seeking continuous improvement in personal and team performance
  • Contributing positively to team motivation and goal achievement
REQUIREMENTS

Your Profile

  • Proficient in German and English
  • High School Diploma or higher (preferred)
  • Experience in the hotel/travel industry (desired)
  • Previous experience in a call center, ideally in sales and/or customer service
  • Strong communication skills and social intelligence
  • Proficient in web navigation and adaptable to technological changes

ARE YOU THE PERFECT CANDIDATE?
German Hotel Booking & Sales Junior agent for IGH - Lisbon