German Order Support specialist - Tech company - Remote

German-speaking Order Support Specialist at a Leading Tech Company (WFH from Lisbon)

Embark on a rewarding career path in Lisbon as an Order Support Specialist. This role is an exceptional opportunity for those interested in the technological and customer service sectors, within a company that leads in innovative solutions and customer satisfaction

???? About the Company

We are renowned for pioneering in consumer electronics and technology solutions. The company is celebrated for cultivating an atmosphere where innovation and efficiency thrive, making it the perfect environment for those eager to contribute to the forefront of technology

 Join our dedicated team in Lisbon as an Order Support Specialist. This position is ideal for individuals fluent in German and English, providing a crucial role in managing customer and order support within the tech industry

❤️ Your Responsibilities

• Manage complex issues throughout the lifecycle of online orders
• Communicate effectively with customers via phone and email to ensure problem resolution
• Coordinate with partners to streamline issue resolution, enhancing customer satisfaction
• Maintain detailed records of transactions and customer interactions in SAP

Join us in Lisbon to make a significant impact in the realm of technology and customer service. Apply now for a career that merges innovation with exceptional customer care. ????

???? Your Profile

• Fluent in German with a strong command of English (both verbal and written)
• Highly detail-oriented with a keen sense for accuracy
• Proficient in managing complex tasks with minimal supervision
• Skilled at problem-solving and committed to delivering customer-focused solutions
• Flexible, ready to handle varying workload including occasional overtime
• Team-oriented, thriving in a collaborative environment

✨ Benefits

• Competitive salary package including holiday and Christmas bonuses
• Comprehensive health insurance from the first day of employment
• Meal allowance provided on a tax-exempt debit card
• Extensive training program covering product knowledge and customer management
• Modern working facilities located in Lisbon, equipped with the latest technology
• Opportunities for career advancement within a globally recognized tech leader