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German Social Media Content Moderator - Lisbon

Mandatory:
DESCRIPTION

Are you a German speaker? Are you ready to pack your bags and kick-start your career in Lisbon?

We are looking for German Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.

Gain a 3000€ Signing Bonus and join the team of one of the world’s most recognizable social media companies.

 

Responsibilities:

  • Provide B2B support to small and medium-sized businesses via chat, email, and phone
  • Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
  • Provide pre and post-sales support for all self-service products
  • Offer recommendations to common B2B problems or frequently asked questions
  • Maintain and ensure a high level of customer satisfaction
  • Identify trends and solve problems facing multiple SMB clients
  • Provide customer insights and feedback from our B2B clients to engineering
REQUIREMENTS
  • Native or proficient level of German (C2)
  • Advanced level of English both verbal and written
  • Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
  • Desire to learn and advance, be a curious investigator and problem solver
  • Experience with online advertising products and social media will be considered a plus
  • Must hold EU citizenship
  • Be a local candidate or willing to relocate to Lisbon, Portugal

ARE YOU THE PERFECT CANDIDATE?
German Social Media Content Moderator - Lisbon