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German-Speaking Backoffice Agent for an hospitality group

Mandatory:
DESCRIPTION

About Webhelp

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.

Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.

 

What you’ll be doing at Webhelp

As a German-speaking backoffice Support Agent for a hospitality group, you will:

  • Act as a bridge between the hotels and the suppliers through the advertisement platform.
  • Proudly provide excellent customer service by providing information about products or services, taking or entering orders, canceling accounts, or obtaining details of complaints.
  • Prepare, maintain, and review purchasing files, reports, and price lists.
  • Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet the defined specifications.
  • Assist suppliers through e-mails.
REQUIREMENTS

We’ll be a great match if you:

  • Have a high level of German (C2) and fluency in English (B2)
  • Have strong analytical and problem-solving skills.
  • Have proficiency in Excel and good communication skills
  • Are autonomous and able to ensure end-to-end delivery of projects.
  • Are responsible, flexible, dynamic, and resilient.

 

If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.

ARE YOU THE PERFECT CANDIDATE?
German-Speaking Backoffice Agent for an hospitality group