German-Speaking Client Relations Manager

The Role:

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.

The main responsibilities of the position include:

• Develop and maintain excellent relationships with prospective and existing clients.

• Responsible for activating new client leads and following up with potential clients.

• Handle client inquiries and ensure that high level service is provided.

• Perform personal clientele analysis and take actions as required.

• Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.

• Ensure compliance with the company’s legal guidelines and compliance procedures.

• Provide suggestions on system enhancements.

• Act in the best interest of the company at all times and cooperate with the rest of the Client Relations team in order to perform business development.

• Contribute to the team effort by achieving targeted results.

• Cooperate effectively with other departments as necessary.

Main requirements:

• Degree in any business-related field.

• Client handling experience in the financial services sector will be considered an advantage.

• Fluent German speaker with excellent oral and written skills in English.

• Reliable, with integrity of character.

• Outstanding communication and interpersonal skills.

• Dynamic, innovative and target oriented.

• Strong computer literacy.

• Valid work permit required.

Benefit from:

• Attractive remuneration package

• Private health insurance

• Corporate pension fund

• Intellectually stimulating work environment

• Continuous personal development and international training opportunities